Most business phone systems were designed for IT departments.
Help desks, AI agents, live chat, knowledge bases, voice. The 29 customer support tools below cover everything from SMB shared inboxes to enterprise omnichannel platforms.
Most business phone systems were designed for IT departments.
If you have ever missed a client call because you were in a meeting, on another line, or just closed for the day, you know how expensive a missed call can be.
Pick a local, toll-free, or international number (or port your existing one).
Setting up a business phone system used to mean expensive hardware, long contracts, and IT headaches.
CloudTalk is a cloud-based call center platform designed for sales and support teams that need more than a basic phone system but are not ready for enterprise-grade contact center pricing.
Freshchat supports web chat (embeddable widget), WhatsApp, Instagram DMs, Facebook Messenger, SMS, LINE, Google Business Messages, and email.
Freshdesk is the helpdesk and ticketing platform from Freshworks, built for support teams that want enterprise features without enterprise prices.
Freshworks is the SaaS company behind Freshdesk (customer support), Freshsales (CRM), Freshservice (ITSM), Freshchat (messaging), Freshmarketer (marketing automation), and the broader Freshworks Neo platform.
EVI combines speech recognition, natural language processing, emotion detection, and text-to-speech into a single real-time pipeline.
Bulk campaigns and notifications : Send marketing messages, order updates, and promotional broadcasts to opted-in contacts at scale.
Kixie's PowerDialer lets reps dial up to 10 numbers simultaneously with automatic answer detection.
A unified callbox that centralizes calls, texts, voicemails, and recordings in one inbox.
Landbot's core is a canvas where you drag blocks representing messages, questions, conditions, and actions, then connect them with arrows.
If your business depends on phone calls, you need a system that simply works.
Pylon is the customer support platform built for B2B teams that support customers in Slack and Microsoft Teams.
The organizer creates an event on quo.
SimpleTexting is the SMS marketing platform for businesses that want to send broadcasts, two-way messages, and drip campaigns by text.
SleekFlow is the omnichannel messaging platform that unifies WhatsApp, Instagram, Messenger, SMS, email, and web chat into one inbox for customer service and marketing.
Four tiers, all billed monthly with no long-term contracts.
Textline is the business SMS platform for teams that need a shared text-message inbox.
If you run an ecommerce store or a small business website, you already know that visitors leave when they can't get quick answers.
Vida is an AI phone agent platform that answers calls, qualifies leads, schedules appointments, and handles FAQ responses across voice, SMS, email, and web chat.
Voiza was an AI-powered voice communication platform designed to automate customer phone calls, appointment scheduling, and notifications.
Wati is the WhatsApp Business platform built for SMBs and growing ecommerce brands.
The caller ID pop is the feature that sells Weave.
Shared inbox and helpdesk built for Google Workspace to manage team email and customer support.
Virtual receptionist and live chat service for small businesses.
Enterprise AI agent platform for customer service and sales automation.
Omnichannel customer support platform with ticketing, chat, and knowledge base.
