Alternatives
Freshworks alternatives
3 tools that Dupple's reviews connect to Freshworks, side by side: what each costs where we have a price, and what each is for.
Currently considering Freshworks? Read our full review →
Limits noted in the Freshworks review
- No individual product leads its category: each is solid, none is the absolute best.
- Bundling complexity: figuring out which suite fits takes work.
- AI maturity lags top competitors: improving but not at Salesforce Einstein or Microsoft Copilot depth.
- Smaller third-party ecosystem: fewer pre-built integrations than Salesforce or Microsoft.
3 Freshworks alternatives at a glance
| Alternative | Pricing | What it is |
|---|---|---|
| HubSpot | From $20/mo | All-in-one CRM platform with marketing, sales, and customer service tools for growing businesses. |
| Freshdesk | From $19 per agent per month, billed annually | Freshdesk is the helpdesk and ticketing platform from Freshworks, built for support teams that want enterprise... |
| Freshchat | Free plan and paid plans | Omnichannel messaging with live chat, AI bots, and unified inbox to streamline customer support |
3 Freshworks alternatives, reviewed
HubSpot
From $20/moAll-in-one CRM platform with marketing, sales, and customer service tools for growing businesses.
Freshdesk
From $19 per agent per month, billed annuallyFreshdesk is the helpdesk and ticketing platform from Freshworks, built for support teams that want enterprise features without enterprise prices.
Freshchat
Free plan and paid plansFreshchat supports web chat (embeddable widget), WhatsApp, Instagram DMs, Facebook Messenger, SMS, LINE, Google Business Messages, and email.
Sources
Prices and plan details come from each vendor's own pricing page, re-checked by the Toolradar pricing tracker.
- HubSpot pricingchecked Sep 2026
- Freshdesk pricingchecked Sep 2026
Frequently asked questions
Which tools does Dupple list as Freshworks alternatives?
HubSpot, Freshdesk, Freshchat. A tool is listed when the Dupple review of Freshworks, or of the alternative, names the other. The page does not rank or score them.
What limits does the Freshworks review note?
No individual product leads its category: each is solid, none is the absolute best.
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