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800.com vs Unitel Voice
Side-by-side comparison of pricing, features, and trade-offs — which one actually fits your team.
What each tool does
800.com: 800.com is the toll-free phone number provider focused on giving small businesses a professional 800/888/877/866/855 number that forwards to their existing phone. The product strips down to the essentials: pick a number, configure forwarding, and answer calls on your existing phone.
Unitel Voice: Unitel Voice is the virtual phone system for small businesses that need a professional phone presence without buying PBX hardware or running enterprise VoIP. The product provides business phone numbers (toll-free and local), automated attendants, voicemail-to-email, call routing, and mobile apps that turn personal devices into business phones.
800.com vs Unitel Voice at a glance
| 800.com | Unitel Voice | |
|---|---|---|
| Pricing model | Paid | Paid |
| Starting price | Paid | Paid |
| Free tier | No | No |
| Category | sales | sales |
| Best for | 800 | Unitel Voice is a business tool available at signup |
| Top strength | Vanity number inventory: deeper pool of memorable numbers than most competitors. | No-per-user pricing: a 5-person team pays the same flat monthly rate as a solo founder. Big advantag |
| Main limitation | Per-minute pricing on basic tier: variable monthly costs depending on call volume. | Limited integrations: no native Salesforce or HubSpot integration, less appealing for sales-heavy te |
| Full review | 800.com review → | Unitel Voice review → |
Strengths & weaknesses
800.com highlights
Pros- Vanity number inventory: deeper pool of memorable numbers than most competitors.
- Simple model: forward calls, done. No new phone system to learn.
- Cheapest entry tier: $19/month is the lowest in the category for a real toll-free number.
- Existing-device support: no app required for basic call forwarding.
- Toll-free SMS: customers can text your 800 number on higher tiers.
- Per-minute pricing on basic tier: variable monthly costs depending on call volume.
- Limited features vs full VoIP: no contact center, no video, no advanced routing.
- Single-line model: not designed for teams that need multiple extensions.
- UI is functional, not polished: web portal feels dated.
- Vanity numbers add up: premium vanity numbers can cost hundreds in activation fees.
Unitel Voice highlights
Pros- No-per-user pricing: a 5-person team pays the same flat monthly rate as a solo founder. Big advantage over per-seat VoIP.
- Easy setup: number live within hours. Most setup happens through the web portal without IT support.
- Mobile-first model: works on personal phones via the app. No new hardware required.
- Voicemail-to-email transcription: read voicemails like text messages.
- Toll-free numbers included: 800/888 numbers come with base plans rather than as expensive add-ons.
- Limited integrations: no native Salesforce or HubSpot integration, less appealing for sales-heavy teams that want call logging.
- Call quality depends on mobile data: as a VoIP product, calls depend on internet quality. Spotty mobile data means dropped calls.
- Fewer features than RingCentral: lacks conference bridges, advanced video meeting features, contact center capabilities.
- UI feels dated: functional but visually behind newer competitors like OpenPhone.
- Minute caps: heavy phone use can blow past plan limits, requiring upgrades.
Which should you pick?
Choose 800.com if vanity number inventory: deeper pool of memorable numbers than most competitors.
Choose Unitel Voice if no-per-user pricing: a 5-person team pays the same flat monthly rate as a solo founder. big advantage over per-seat voip.
Still unsure? Read the deep-dive reviews: 800.com and Unitel Voice.
Frequently asked questions
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