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800.com vs Unitel Voice
Side-by-side comparison of pricing, features, and trade-offs, and which one actually fits your team.
What each tool does
800.com: 800.com is a toll-free phone number provider for small businesses that forwards calls to their existing phone.
Unitel Voice: Unitel Voice is a virtual phone system giving small businesses a professional number without PBX hardware.
800.com vs Unitel Voice at a glance
| 800.com | Unitel Voice | |
|---|---|---|
| Pricing model | Subscription | Subscription |
| Starting price | Subscription $19/mo (Startup), $49/mo (Small Business), billed yearly | Subscription $9.99/mo (Solo), $19.99/mo (Team), $29.99/mo (Office) |
| Free tier | No | No |
| Category | sales | sales |
| Best for | Small US or Canadian businesses wanting a memorable toll-free or vanity number | Solo professionals and small businesses needing an affordable business number |
| Top strength | Call tracking attributes calls to Google Ads, Meta and Microsoft Ads campaigns. | Flat team pricing covers unlimited users rather than charging per seat. |
| Main limitation | The Startup plan covers only one user and 250 minutes before per-minute overage charges apply. | No native Salesforce or HubSpot integration for call logging. |
| Full review | 800.com review → | Unitel Voice review → |
What these prices mean in context
800.com starts at $19/month and Unitel Voice at $9.99/month. Across the 33 sales tools we track and price ourselves, the median entry price is $29/month, spanning $5 to $900. 800.com sits 34% below it; Unitel Voice sits 66% below it.
Method: the lowest recurring monthly price quoted in our own review of each tool, read on 2026-09-30. Annual-only and enterprise quotes are excluded, as are figures above $2,000, which are contracts rather than entry prices. Categories with fewer than five priced tools are not reported.
Strengths & weaknesses
800.com highlights
Pros- Vanity number inventory: deeper pool of memorable numbers than most competitors.
- Simple model: forward calls, done. No new phone system to learn.
- Low entry price: $19/month billed yearly for a toll-free number with call recording and CRM integrations included.
- Existing-device support: no app required for basic call forwarding.
- Toll-free SMS: customers can text your 800 number on every plan.
- Minute cap on Startup: 250 minutes, then $0.06 a minute, so monthly costs vary with call volume.
- Limited features vs full VoIP: no contact center, no video, no advanced routing.
- Single-user entry plan: Startup covers one user and one extension, so teams need Small Business.
- UI is functional, not polished: web portal feels dated.
- Vanity numbers add up: premium vanity numbers are priced separately through a marketplace.
Unitel Voice highlights
Pros- Flat team pricing: the Team plan covers unlimited users for $19.99 a month. Big advantage over per-seat VoIP.
- Easy setup: number live within hours. Most setup happens through the web portal without IT support.
- Mobile-first model: works on personal phones via the app. No new hardware required.
- Voicemail-to-email transcription: read voicemails like text messages.
- Toll-free numbers included: 800/888 numbers come with base plans rather than as expensive add-ons.
- Limited integrations: no native Salesforce or HubSpot integration, less appealing for sales-heavy teams that want call logging.
- Call quality depends on mobile data: as a VoIP product, calls depend on internet quality. Spotty mobile data means dropped calls.
- Fewer features than RingCentral: lacks conference bridges, advanced video meeting features, contact center capabilities.
- UI feels dated: functional but visually behind newer competitors like OpenPhone.
- Texting fees and add-ons: texting needs a $19.50 carrier registration plus $1.50 a month, and call recording is an add-on even on Office.
Which should you pick?
800.com: 800.com suits small US or Canadian businesses wanting a branded toll-free number with call-source attribution, best on the Small Business plan for multiple users; skip it for multi-seat PBX or international numbers.
Unitel Voice: Best for solo professionals and small businesses wanting flat-rate pricing over per-seat VoIP; skip it if you need deep CRM integration or have 25+ users.
Still unsure? Read the deep-dive reviews: 800.com and Unitel Voice.
Frequently asked questions
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