SimpleTexting Review 2026

Last updated: May 2026

What Is SimpleTexting?

SimpleTexting is the SMS marketing platform for businesses that want to send broadcasts, two-way messages, and drip campaigns by text. Founded in 2010, SimpleTexting serves over 13,000 businesses including major US brands and SMBs across retail, restaurants, gyms, nonprofits, and healthcare.

The pitch fits marketing teams. Email open rates dropped to 20-30% over the years. SMS still gets 98%+ open rates within minutes. SimpleTexting lets marketing teams build SMS subscriber lists, send broadcast campaigns, run drip sequences, and respond to incoming texts without learning Twilio's developer-focused stack.

The product targets US and Canadian SMBs running serious SMS marketing programs. Heavy operations may need enterprise tools (Klaviyo SMS, Attentive); SMBs starting with SMS find SimpleTexting accessible.

How SimpleTexting Works

Get a toll-free or local number. Build subscriber lists through web signup widgets, keyword opt-in (text JOIN to your number), API imports from CRM, or manual upload. TCPA compliance built into all opt-in flows ensures consent tracking for legal sends.

Send campaigns to your entire list or segments. Segmentation by demographics, behavior, custom tags, or join date. Schedule campaigns for optimal send times based on subscriber timezone or behavior patterns.

Two-way conversations route to a shared inbox where customer service or marketing reps can respond. Tag conversations, assign to specific reps, set up auto-responders for common questions.

Drip automations handle birthday messages, abandoned cart sequences, post-purchase follow-ups, and onboarding flows. Trigger drips from events (signup, purchase, last engagement) and time delays.

Integrations cover Mailchimp, HubSpot, Shopify, Zapier, Webhooks, and the major CRM platforms. Custom workflows let you sync SMS subscribers with email lists or push SMS conversations to support ticketing systems.

SimpleTexting Pricing in 2026

Tiered by credit allocation:

• 500 credits: $39/month
• 1,000 credits: $59/month
• 2,000 credits: $99/month
• 5,000 credits: $199/month
• 50,000+ credits: custom enterprise pricing

One credit equals one segment (160 characters) of SMS or one MMS message. Higher-volume tiers include better per-credit pricing.

Where SimpleTexting Wins

• Easy setup: most teams send first campaign within an hour.
• Strong automations: drip sequences and keyword triggers work well.
• Web widget for opt-ins: build SMS lists from your site easily.
• Mature compliance tooling: TCPA opt-in tracking, automatic STOP handling.
• Two-way support: conversations work alongside broadcasts.

Where It Falls Short

• Credit-based pricing: predicting costs requires tracking volume.
• US/Canada only: international SMS limited.
• Marketing-first: less suited for two-way support workflows.
• Less depth than enterprise alternatives: Klaviyo SMS has better ecommerce automation.

SimpleTexting vs Textline vs Klaviyo SMS vs Salesmsg

Textline is the support-first alternative. Better for two-way conversations, weaker for broadcasts.

Klaviyo SMS bundles SMS with email marketing for ecommerce stores. Better if you already use Klaviyo for email.

Salesmsg covers both broadcast and support. Middle-ground option.

Attentive targets enterprise DTC brands with deep SMS marketing capability. Much more expensive.

Who Should Use SimpleTexting

Marketing teams building SMS lists: opt-in widgets and broadcasts are the core use case.

Ecommerce brands: cart abandonment, promotions, order updates.

Service businesses with appointment reminders: gyms, salons, clinics.

Nonprofits running text-to-give campaigns: easy donation collection.

Skip it if: you need two-way support workflows primarily (use Textline), operate outside US/Canada, or already have SMS bundled in your ESP (Klaviyo).

Frequently Asked Questions