Why TalkRoute Exists

Running a growing business often means juggling desk phones, cell phones, separate texting apps, and a random Zoom link for every meeting. TalkRoute pulls all of that chaos into a single virtual hub. One dashboard lets you pick a phone number, forward calls, send texts, or spin up a quick video meeting without extra hardware or IT headaches. In short, it replaces the clunky PBX closet with something your team can actually set up in an afternoon.

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TalkRoute Features

Below are the standout tools that make TalkRoute feel like a communication command center rather than just another phone app.

One App for Calls, Texts, and Meetings

Grab the desktop, web, or mobile app and you will see tabs for voice, SMS/MMS, and HD video rooms. Your caller ID always shows the same business number, so customers never know you just replied from the grocery store line. Video meetings support up to 100 participants with screen-sharing and chat baked in. 

Smart Call Routing & Auto-Attendant

Set up a polished menu ("Press 1 for sales") and decide exactly where each option goes—another teammate, a voicemail box, or even a prerecorded info message. Need layers? Add sub-menus and unlimited three- or four-digit extensions. Features like simultaneous ring, scheduled forwarding, and call stacking keep callers from ever hearing a busy tone.

Desktop & Mobile Freedom

TalkRoute runs natively on macOS, Windows, Linux, iOS, Android, and any browser you like. That means your laptop can double as a soft-phone in the office, while your cell handles quick returns on the road. Every device shows the same call history, voicemail, and texts, so you never hunt for missing context. 

Business Text Messaging

Send and receive SMS or picture messages under the same number customers call. Permissions let you decide which teammates can view, reply, or send new messages, and you can even reply straight from email thanks to text-to-email notifications. A handy perk for marketers: local and toll-free texting registration fees are already baked into higher-tier plans. 

Call Recording & analytics

Enable recording per number, choose a consent greeting, and every inbound or outbound call lands in your call history for playback or download. The reporting panel shows full call paths, filters by extension, and exports CSV files—ideal for coaching or compliance audits. 

Integrations & Scale

A Zapier connector pushes call or SMS data into thousands of other apps, and webhooks are on the roadmap. Need HIPAA protections or a business associate agreement? The Pro and Enterprise tiers tick those boxes, and bulk pricing kicks in once you pass 20 users.

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Pricing: Simple, Flat, transparent

TalkRoute’s model is refreshingly straightforward—plans include users rather than charging per seat, and there are no hidden telecom taxes.

• Basic: $19/month, 1 user, 1 number, 1 mailbox, unlimited U.S./Canada calling and 500 texts.
• Plus: $39/month, 3 users, 2 numbers, menus, live call transfer, hours of operation, unlimited texts.
• Pro: $59/month, 10 users, 3 numbers, call recording, scheduled forwarding, detailed reports, voice studio credits.
• Enterprise: Custom quote, 20+ users, 10+ numbers, SLA, dedicated account manager.

Need extras? Add a phone number, user, or mailbox for $5 each. Every tier starts with a 7-day free trial, and you can cancel anytime—no long contracts.

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FAQ

Does TalkRoute offer a free trial?

Yes, every account begins with a 7-day trial, and you will not be charged unless you choose to convert before it ends. 

Are the prices really not per user?

Correct. Each plan includes a bundle of users (1, 3, or 10) and you only pay extra if you exceed that allotment.

Can I keep my current phone number?

Absolutely. Local and toll-free numbers can be ported in at no extra cost, so customers never have to learn a new number. 

Does TalkRoute work outside the U.S. and Canada?

Voice and texting services are currently limited to U.S. and Canadian numbers. You can still answer forwarded calls overseas, but primary numbers must be based in those regions.

Is there any long-term contract?

Nope. TalkRoute is pay-as-you-go; downgrade or cancel whenever you like without penalties. 

Ready to sound bigger than your office space? TalkRoute just might be the easiest route to a professional phone presence without the old-school PBX baggage.