Pricing · October 2026

Freshdesk pricing in October 2026

Freshdesk's cheapest paid plan is Growth at $19 per agent per month, billed annually. Freshdesk has no free plan, only a 14-day free trial.

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Prices read from the vendor's own page, see the editorial policy · Updated
Pricing modelPer agent per month
Cheapest paid plan$19 per agent per month (Growth, billed annually)
Free planNo (14-day free trial)
Prices read14 Oct 2026

What Freshdesk costs in October 2026

Freshdesk plans and prices, read on freshworks.com/freshdesk/pricing on 14 Oct 2026
PlanPriceBillingWhat it includes
Growth$19 per agent per monthBilled annually. $23 per agent per month billed monthlyTicketing and shared inbox, customer portal and knowledge base, analytics and automations.
Pro$55 per agent per monthBilled annually. $66 per agent per month billed monthlyGrowth plus a multilingual helpdesk, custom dashboards, intelligent routing and multiple SLA policies.
Enterprise$89 per agent per monthBilled annually. $107 per agent per month billed monthlyPro plus skill-based routing, sandbox, audit logs and 500 AI Agent sessions.

Source: freshworks.com/freshdesk/pricing, read .

  • The page opens on annual billing and says it saves 20%. The 14-day trial gives access to the Enterprise plan.

Freshdesk cost for a team of 5

A team of 5 on the cheapest per-user plan, Growth, pays $95 a month at list price, or $1,140 over 12 months (billed annually). The table shows every per-user plan.

Freshdesk cost for 5 users (list price per user times 5), from the prices read on 14 Oct 2026
PlanPer user per month5 users, per month5 users, over 12 months
Growth$19$95$1,140
Pro$55$275$3,300
Enterprise$89$445$5,340

Source: freshworks.com/freshdesk/pricing, read .

Extra costs on the Freshdesk pricing page

  • Freddy AI Copilot add-on (Pro and Enterprise): $29 per agent per month billed annually, $35 billed monthly
  • Extra Freddy AI Agent sessions: $49 per 100 sessions
  • Day passes for occasional agents: $2 per agent per day on Growth, $7 on Pro and $12 on Enterprise

Source: freshworks.com/freshdesk/pricing, read .

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More on Freshdesk

For other options, see Freshdesk alternatives. For features and fit, read the full Freshdesk review.

Sources

Every price and plan detail on this page was read on the vendor's own pages. Dupple does not run hands-on tests; see the editorial policy for how pages are made.

Freshdesk pricing FAQ

How much does Freshdesk cost?
Freshdesk paid plans: Growth at $19, Pro at $55 and Enterprise at $89, per agent per month, billed annually. Billed monthly instead, they cost $23, $66 and $107. Freshdesk has no free plan, but offers a 14-day free trial.
Does Freshdesk have a free plan?
No. The Freshdesk pricing page lists no free plan. It offers a 14-day free trial instead.
Does Freshdesk offer a free trial?
Yes. Freshdesk offers a 14-day free trial.
How much does Freshdesk cost for a team of 5?
Growth costs $95 a month (5 users at $19 each), or $1,140 over 12 months. Pro costs $275 a month (5 users at $55 each), or $3,300 over 12 months. Enterprise costs $445 a month (5 users at $89 each), or $5,340 over 12 months (billed annually).
What extra costs does Freshdesk have?
Freddy AI Copilot add-on (Pro and Enterprise): $29 per agent per month billed annually, $35 billed monthly; Extra Freddy AI Agent sessions: $49 per 100 sessions; Day passes for occasional agents: $2 per agent per day on Growth, $7 on Pro and $12 on Enterprise.

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