Pricing · 2026

Capsule CRM pricing

Capsule CRM is the simple CRM built for small businesses that need contact management, sales pipelines, and basic automation without the complexity of Salesforce or HubSpot.

Pricing modelSubscription
Starts at$18/mo (lowest published recurring price)
Free planYes

What Capsule CRM costs in 2026

Capsule CRM uses a Subscription pricing model. Current pricing: $18/mo (lowest published recurring price).

Plans and tiers

Free: 2 users, 250 contacts. Trial-grade.

Starter: $18/user/month annually. 30,000 contacts, basic sales features.

Growth: $36/user/month annually. 60,000 contacts, AI features, automation.

Advanced: $54/user/month annually. 120,000 contacts, custom fields, advanced reports.

Ultimate: $72/user/month annually. 240,000 contacts, dedicated support.

What you get for the price

  • Genuinely simple: small business owners actually use it.
  • Predictable pricing: clear tiers, no surprise sales calls.
  • Strong Xero/QuickBooks integrations: accounting and sales sync.
  • Mobile app works: usable for field sales without compromises.
  • UK and Europe friendly: GDPR compliance, regional payment processing.

What is not included or extra-cost

  • Limited automation: workflows simpler than HubSpot or Pipedrive.
  • No marketing automation: needs Mailchimp or similar for email campaigns.
  • Reports basic: enough for SMB, not enterprise dashboards.
  • No native dialer: phone integration via third-party only.

Is Capsule CRM worth the price?

The honest answer: Genuinely simple: small business owners actually use it. On the downside, Limited automation: workflows simpler than HubSpot or Pipedrive.

For a side-by-side with alternatives at different price points, see Capsule CRM alternatives, or read the full Capsule CRM review.

Capsule CRM pricing FAQ

How much does Capsule CRM cost?
Capsule CRM pricing in 2026: $18/mo (lowest published recurring price). A free plan is available.
Does Capsule CRM have a free plan?
Yes. Capsule CRM has a free plan (Free): 2 users, 250 contacts.
Is Capsule CRM worth the price?
Worth it if this matters for your workflow: Genuinely simple: small business owners actually use it.
Are there hidden costs with Capsule CRM?
Watch out for this: Limited automation: workflows simpler than HubSpot or Pipedrive.
What is the cheapest alternative to Capsule CRM?
See Capsule CRM alternatives for the full list, with pricing for each option.

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