Last updated: January 2026
What Is Spiky.ai?
Sales calls hold invaluable data about what works and what doesn't, but most of that intelligence dies when calls end. Spiky.ai is a conversation intelligence platform that analyzes sales meetings, extracting insights about talk patterns, engagement signals, and coaching opportunities that help teams close more deals through better conversations.
The platform records and transcribes meetings, then applies AI to understand dynamics human observers miss: who dominated conversation, when prospects engaged or withdrew, which topics generated interest, and how reps' behavior compares to top performers.
For sales leaders seeking data-driven coaching and revenue teams wanting to replicate what works, Spiky.ai transforms meeting recordings into actionable intelligence.
[cta text="Analyze Your Sales Calls"]Key Features Explained
Meeting Recording and Transcription
Automatic recording and transcription of video meetings across Zoom, Teams, and Google Meet. Accurate transcripts become the foundation for analysis.
Talk Time Analysis
Track talk-to-listen ratios. Best practices suggest reps should listen more than talk. Spiky.ai quantifies patterns and highlights opportunities for balance improvement.
Engagement Detection
AI detects engagement signals: question frequency, positive responses, objection patterns. Understand which topics generated interest and which fell flat.
Coaching Insights
Automated identification of coaching moments. Flag calls where reps missed opportunities or handled objections poorly. Focused coaching on specific improvement areas.
Deal Intelligence
Aggregate insights across meetings in deal cycles. Track how conversations evolved from first call to close (or loss). Understand deal dynamics over time.
Team Comparison
Compare conversation patterns between top performers and others. Identify behaviors that correlate with success. Data-driven playbook development.
CRM Integration
Sync insights with Salesforce, HubSpot, and major CRMs. Meeting intelligence connects to deal records. Complete picture of deal health.
[cta text="Analyze Your Sales Calls"]Pricing (2026)
Spiky.ai offers tiered pricing based on users and features:
Starter — Per-user pricing for small teams. Core recording, transcription, and basic analytics.
Professional — Enhanced analytics, coaching features, and CRM integration.
Enterprise — Custom pricing for large teams with advanced requirements and dedicated support.
Specific pricing available upon request. Free trial to evaluate capabilities.
Who Uses Spiky.ai?
Sales Managers
Coach teams with specific, data-backed feedback. Review calls efficiently without sitting in on every meeting.
Sales Enablement
Build training programs based on actual successful patterns. Measure improvement over time.
Revenue Operations
Connect conversation quality to pipeline health. Data for forecasting and process improvement.
Account Executives
Self-coaching through call review. Understand personal patterns and improvement areas.
Pros and Cons
What We Like
Automated analysis saves hours of manual review
Quantified insights beyond subjective impressions
Coaching focus helps improvement
CRM integration connects to deal context
Team benchmarking identifies success patterns
What Could Be Better
Requires consistent meeting recording
AI analysis isn't always perfectly accurate
Value depends on coaching follow-through
Pricing can be significant for larger teams
Some features require learning curve
Spiky.ai vs. Alternatives
vs. Gong: Gong is the market leader with more features; Spiky.ai may offer better value for smaller teams.
vs. Chorus: Similar capabilities. Compare specific features and pricing for your team size.
vs. Manual call review: The real alternative. Spiky.ai scales review that managers can't manually achieve.
Tips for Success
Record consistently: Value compounds with more data. Ensure all relevant calls are captured.
Act on insights: Analysis without coaching is wasted. Build coaching rhythms around data.
Study top performers: Use comparison features to identify replicable success patterns.
Track over time: Improvement shows in trends, not single calls.
FAQ
Is recording legal?
Recording laws vary by jurisdiction. Generally requires consent. Spiky.ai provides consent mechanisms; compliance is user responsibility.
How accurate is transcription?
Generally accurate for clear audio. Quality degrades with poor audio or heavy accents.
Can prospects see analysis?
No. Analysis is internal. Prospects receive normal meeting experience.
Does this work for customer success calls?
Yes. While sales-focused, insights apply to any customer-facing conversations.
Final Verdict
Spiky.ai brings data to sales conversations that were previously analyzed through subjective impression. For teams serious about coaching and process improvement, conversation intelligence provides insights that transform how sales teams develop.
Rating: 4.2/5
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