What is Nextiva?

Nextiva provides unified business communications—VoIP phone system, video conferencing, team messaging, and customer engagement tools in one platform. Instead of stitching together separate tools for calling, video, and chat, Nextiva unifies communications. The result is simpler management and better customer experience.

For businesses wanting professional phone capabilities with modern collaboration features, Nextiva delivers enterprise-grade communications without enterprise complexity.

Key Features

VoIP Phone System

Cloud phone system with professional features: auto-attendant, call routing, voicemail-to-email, and call analytics. Work from anywhere with desktop and mobile apps.

Video Meetings

Built-in video conferencing eliminates separate video tools. Screen sharing, recording, and collaboration features included. One platform for all communication modes.

Team Messaging

Internal chat and collaboration alongside phone and video. File sharing, channels, and integrations. Unified workspace for team communication.

Contact Center

Inbound call center features for customer support. Call queues, routing, and agent management. Customer experience tools for growing support teams.

CRM Integration

Connect to Salesforce, HubSpot, and other CRMs. Call data syncs automatically. Customer context available during calls.

Analytics

Call analytics, usage reports, and team performance metrics. Understand communication patterns. Data-driven decisions about staffing and workflows.

Pricing

Nextiva offers Essential at $18.95/user/month for basic phone features. Professional at $22.95/user/month adds video and integrations. Enterprise at $32.95/user/month includes advanced features and analytics. Volume discounts available.

Who Uses Nextiva?

Growing businesses upgrade from basic phone systems to professional communications. Nextiva provides enterprise features at accessible pricing.

Remote and hybrid teams need unified communications across locations. Cloud platform works anywhere with internet.

Customer-focused businesses improve experience with integrated phone and engagement tools.

Nextiva vs Competitors

Nextiva vs RingCentral

RingCentral offers similar unified communications with different feature emphasis. Compare specific integrations, pricing, and customer support for your needs.

Nextiva vs 8x8

8x8 competes in unified communications space. Both are solid enterprise options—compare based on specific feature requirements and pricing.

Final Verdict

Nextiva delivers comprehensive business communications with excellent reliability and customer support. The unified platform simplifies communications management for growing businesses.

Rating: 4.4/5