Last updated: January 2026
What Is Navan?
Business travel is back, but old-school booking tools and clunky spreadsheets never got the memo. Navan (formerly TripActions) is an all-in-one travel and expense management platform that consolidates everything from flight search to expense automation in one app. Employees book trips, managers set policies, and finance teams get real-time visibility—all without switching between systems.
After filing for a Nasdaq IPO in September 2026 and posting 30% revenue growth, Navan has proven that modern T&E is no longer a nice-to-have—it is the new baseline for growing companies. The platform serves over 10,000 companies worldwide, from startups to enterprises, and has become the gold standard for corporate travel management.
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Key Features Explained
Consumer-Grade Travel Booking
Navan provides access to global air, rail, hotel, and car inventory with self-serve changes in the same app. On-time performance data and rail seat selection shave minutes off every booking. The interface feels like a consumer travel site, not enterprise software—which drives adoption.
The booking engine shows corporate negotiated rates alongside public fares, letting travelers make informed choices. Smart suggestions highlight options that balance cost, convenience, and policy compliance.
Expense Automation
Snap a receipt, let OCR extract the data, and reimburse in a click. Policies flag out-of-bounds spending in real time—no more detective work for managers at month-end. Expense is free for the first 5 users on the Business plan, then $15/user/month. The automation eliminates the spreadsheet shuffle that plagues traditional expense reporting.
Corporate Card and Navan Connect
Use the Navan Card or keep your existing Visa, Mastercard, or AMEX via Bring Your Own Card. Swipes auto-reconcile and you can issue on-demand virtual card numbers for extra security. This flexibility means companies don't have to overhaul their card program to adopt Navan.
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Ava AI Virtual Agent
The AI agent Ava resolves 60% of traveler chats unaided, books hotels like a concierge, and plugs into Navan Cognition—a multi-agent framework designed for zero hallucinations. Every employee gets a tireless travel buddy that's available 24/7. Ava handles rebooking, policy questions, and travel recommendations without human intervention.
Advanced Analytics
100+ data points—spend by department, NDC savings, policy compliance—in one dashboard. What once took hours of spreadsheet work now takes a few clicks. Finance leaders can spot trends, forecast budgets, and identify savings opportunities in real time. For deeper product analytics, see Amplitude.
Sustainability Tools
Real-time CO2 dashboards, multiple carbon calculators (DEFRA/ICAO/TREMOD), and rail nudges help teams reduce their footprint without extra plugins. Travelers see the environmental impact of their choices at booking time, encouraging greener decisions.
Employee Rewards
Book under budget and pocket up to $100 in rewards funded 100% by Navan. Adoption jumps, hotel rates fall—everyone wins. This gamification element aligns employee behavior with company cost-saving goals.
Real-World Use Cases
Sales Teams
Road warriors book and change flights on the go, track expenses automatically, and keep finance happy without administrative overhead.
Recruiting
Coordinate candidate travel, track interview-related expenses, and ensure a professional experience without manual booking coordination.
Executive Travel
VIP travelers get white-glove service through Ava while still operating within policy guardrails that satisfy the board.
Pricing (2026)
See the official pricing page for current details.
Navan Business — Free for companies with 300 or fewer employees. Travel is unlimited. Expense is free for first 5 users, then $15/user/month.
Navan Enterprise — Custom quote. Adds unlimited users, dedicated account managers, custom implementation, and global coverage with 24/7 premium support.
No setup fees. Travel is funded by supplier commissions, so small teams start with zero upfront cost.
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Pros and Cons
What We Like
Free tier for companies under 300 employees—rare in enterprise T&E
All-in-one: travel + expenses + corporate cards in one platform
AI assistant (Ava) that actually resolves issues without escalation
Real-time policy enforcement and advanced analytics
Employee rewards drive adoption and cost savings
Consumer-grade UX that employees actually want to use
What Could Be Better
Enterprise pricing requires custom quote
Expense module costs extra beyond 5 users
Learning curve for admins setting up complex policies
Best for frequent business travelers—may be overkill for occasional trips
Navan vs. Alternatives
vs. Concur: Concur is the legacy enterprise choice but often clunky and expensive. Navan offers a more modern UX, better AI, and competitive pricing for SMBs.
vs. Travel Code: Travel Code focuses on business travel booking with RateGuard savings. Navan adds expenses and corporate cards for a complete T&E stack.
vs. Brex: Brex is primarily a corporate card with some expense features. Navan is travel-first with cards as a complement.
vs. Melio: Melio handles vendor payments. Navan focuses on travel and employee expenses—complementary tools.
vs. DIY (consumer sites + spreadsheets): Works for tiny teams but crumbles at scale. Navan pays for itself in saved time and policy compliance.
FAQ
What is the difference between Business and Enterprise?
Business includes core travel and expense features, free for under 300 employees. Enterprise adds dedicated account managers, custom implementation, expanded global services, and premium SLAs.
Does pricing change after a certain number of trips?
No. Under 300 employees means unlimited trips on Business. Only Expense users beyond 5 incur the $15 monthly fee.
Is Navan only for flights?
No. Book hotels, cars, rail, and group off-sites in the same app. The platform supports end-to-end trip planning.
How secure is Navan?
Data encryption, SOC 2 compliance, virtual card numbers, and 24/7 global support protect every transaction.
Is there a mobile app?
Yes. iOS and Android apps let travelers book, chat with Ava, upload receipts, and message live agents from anywhere.
Final Verdict
If your company still juggles multiple vendors for booking, cards, and expense reporting, Navan rolls them into one sleek package. Fewer clicks for travelers, instant visibility for finance, and measurable cost savings for the business.
The free tier makes it easy to test. For complete financial operations, pair Navan with Melio for vendor payments and Synder for accounting automation.
