What is Connecteam?
Connecteam is built specifically for businesses with deskless workforces—the retail employees, field technicians, healthcare workers, and construction crews who don't sit at desks all day. The platform combines employee scheduling, time tracking, communication, training, and task management into a mobile-first app that works wherever your team does.
For managers struggling with paper timesheets, scattered WhatsApp groups, and disconnected scheduling systems, Connecteam consolidates everything into one platform accessible from any smartphone. The result is better communication, reduced administrative overhead, and engaged frontline employees.
Manage Your Workforce from One AppKey Features
Employee Scheduling
Build schedules in minutes with drag-and-drop simplicity. Set recurring shifts, manage availability, handle shift swapping, and publish schedules that employees receive instantly on their phones. Auto-scheduling fills shifts based on qualifications, availability, and labor laws.
Time Clock
GPS-enabled time tracking ensures employees clock in from designated locations. Geofencing prevents buddy punching and time theft. Employees clock in with one tap, managers see real-time attendance, and payroll exports eliminate manual timesheet processing.
Team Communication
Replace cluttered group chats with organized communication channels. Send targeted announcements, conduct surveys, share updates, and enable team chat—all within the same app where schedules and tasks live. Ensure frontline workers receive important information.
Task Management
Assign tasks to individuals or teams with checklists, photos, and deadlines. Monitor completion in real-time, receive notifications when tasks finish, and maintain digital records. Perfect for daily checklists, safety inspections, and operational procedures.
Training & Onboarding
Create mobile-friendly training courses with videos, quizzes, and documents. Track completion rates and knowledge retention. Onboard new employees efficiently with structured learning paths they complete on their phones.
Forms & Checklists
Digitize paper forms for inspections, reports, and documentation. Custom forms with signatures, photos, and GPS stamps create audit trails. Automate form submission to relevant stakeholders.
Who Uses Connecteam?
Retail and Hospitality
Retail chains schedule staff across multiple locations, track hours accurately, and communicate promotions and policy updates instantly. Restaurant groups manage server schedules, daily prep checklists, and food safety documentation with mobile accessibility.
Field Services
Field service companies dispatch technicians, track job completion, and collect customer signatures. Plumbers, electricians, and HVAC technicians access job details, log time, and submit reports from customer locations.
Construction and Trades
Construction firms manage crews across job sites with GPS attendance and safety checklists. Daily reports, equipment inspections, and incident documentation happen in the field where work occurs.
Healthcare and Senior Care
Healthcare facilities schedule shifts around patient needs, ensure certification compliance through training modules, and maintain documentation for regulatory requirements. Home care agencies coordinate caregivers visiting multiple clients daily.
Cleaning and Security
Cleaning and security services coordinate large mobile workforces, verify on-site attendance, and document completed work with timestamped photos for client accountability.
Pricing
Connecteam offers a free plan for up to 10 users with most features included—genuinely useful for small teams testing the platform. The Basic plan starts at $29/month for the first 30 users, then $0.50/user beyond that. Advanced at $49/month adds GPS tracking, auto-scheduling, and advanced reporting. Expert at $99/month includes multi-branch management and API access.
The per-user pricing beyond 30 users makes Connecteam affordable even for larger workforces.
Tips for Success
Start with one module rather than implementing everything simultaneously. Most teams begin with scheduling and time tracking, then add communication and task management once employees are comfortable with the mobile app.
Encourage employee adoption by highlighting benefits they care about: easy schedule access, simple shift swapping, and direct communication with managers. Resistance decreases when workers see personal value.
Use the training module for ongoing skill development, not just initial onboarding. Regular micro-learning keeps teams sharp and demonstrates investment in employee growth.
Manage Your Workforce from One AppIntegrations
Connecteam exports timesheets to payroll systems including QuickBooks, Gusto, and Xero. Calendar sync works with Google Calendar and Outlook. Zapier connects Connecteam to thousands of additional apps. API access enables custom integrations for enterprise needs.
Connecteam vs Competitors
Connecteam vs When I Work
When I Work focuses specifically on scheduling and time tracking. Connecteam provides broader functionality including communication, training, and task management. For scheduling-only needs, When I Work suffices; for comprehensive workforce management, Connecteam offers more value.
Connecteam vs Deputy
Deputy offers strong scheduling and time attendance with similar features. Connecteam differentiates with communication tools, training capabilities, and forms/checklists. Both serve deskless workforces well; Connecteam provides more operational features.
Connecteam vs Homebase
Homebase targets small businesses with free scheduling and time tracking. Connecteam scales better for growing organizations and offers richer functionality. Start with Homebase for simplicity; graduate to Connecteam for comprehensive needs.
Pros and Cons
What We Like
- Comprehensive feature set combining scheduling, time tracking, communication, and training
- Generous free tier for small teams up to 10 users
- Mobile-first design built specifically for deskless workers
- GPS time tracking that reduces time theft and buddy punching
- Built-in training and onboarding capabilities
- Affordable per-user pricing at scale
What Could Be Better
- Feature depth requires learning investment to utilize fully
- Some advanced features locked behind higher-tier plans
- Desktop interface less intuitive than mobile experience
- Fewer integrations compared to specialized single-purpose tools
Frequently Asked Questions
Does Connecteam work offline?
Core features like viewing schedules and completing forms work offline. Data syncs when connectivity returns. Time clock requires connection for GPS verification but queues punches during brief outages.
Can employees use personal phones?
Yes, the mobile app works on personal iOS and Android devices. No company-issued phones required. The app is free for employees to download and use.
How accurate is GPS time tracking?
GPS accuracy depends on device capabilities, typically within 10-30 meters. Geofences can be adjusted for job sites of different sizes. The system handles brief GPS dropouts gracefully.
Is Connecteam compliant with labor laws?
The platform includes features for overtime alerts, break enforcement, and scheduling compliance. Specific compliance depends on your configuration and jurisdiction. Consult labor law requirements for your locations.
How long does implementation take?
Basic setup takes hours, not weeks. Most teams have scheduling and time tracking running within a day. Full implementation with training modules and custom forms typically completes within one to two weeks.
Getting Started
Create a free Connecteam account to explore features with your first 10 team members. The guided setup walks through company settings, employee invitations, and initial schedule creation.
Download the mobile app and experience it as your employees will. Understanding the employee perspective helps you configure the platform for maximum adoption and minimal friction.
Manage Your Workforce from One AppFinal Verdict
Connecteam addresses the unique challenges of managing deskless workforces comprehensively. By combining scheduling, time tracking, communication, training, and task management in one mobile-first platform, it eliminates the fragmentation that plagues frontline operations.
The generous free tier and affordable scaling make Connecteam accessible to businesses of all sizes. For any organization managing employees who don't work at desks, Connecteam deserves serious evaluation.
Rating: 4.5/5
